Terms of Service
Last updated: 23 August 2026
These Terms of Service (“Terms”) govern your access to and use of the Ad Lab website, applications and services (collectively, the “Service”). By creating an account, signing in or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Who we are
Ad Lab is operated by Westerby Digital (“we”, “us”, “our”), available at adlab-ai.lovable.app. For any question about these Terms, contact us at westerbydigital@gmail.com.
2. Description of the Service
Ad Lab is a software workspace that helps advertising teams create, name, score, analyse and publish Meta ads. Features include AI-generated recommendations, creative scoring, ad naming, bulk upload to Meta Ads Manager, competitor analysis and team collaboration tools.
We do not buy, sell or run ads on your behalf. You remain solely responsible for the campaigns, budgets, audiences and assets you publish through your connected Meta accounts.
3. Accounts, eligibility and companies
- You must be at least 18 years old and authorised to act on behalf of the company you register.
- The first user who creates a company workspace becomes the owner. Owners may invite team members and assign admin or member roles.
- You are responsible for keeping your login credentials secure and for all activity that occurs under your account.
- Each company workspace is logically isolated. You may not attempt to access another company’s data.
4. Subscriptions, trials and billing
- New paid subscriptions may start with a 7-day free trial unless otherwise stated. Payment details may be collected at signup and the first charge occurs when the trial ends.
- Subscriptions are billed in advance on a monthly basis. Prices are shown in the app and exclude applicable taxes.
- You can cancel at any time through the billing page. Cancellation takes effect at the end of the current billing period; no refunds are provided for partial months.
- We may change pricing with reasonable notice. Material price increases will be communicated before your next renewal.
5. Acceptable use
You agree not to, and not to permit others to:
- Use the Service for illegal, fraudulent, discriminatory or deceptive advertising.
- Reverse engineer, scrape, copy or interfere with the Service beyond the features we make available.
- Upload malware, viruses or content that infringes third-party intellectual property rights.
- Share accounts, credentials or API keys, or bypass any access controls.
- Send excessive automated requests that degrade performance for other users.
We may suspend or terminate access immediately if we believe you have breached this section.
6. Intellectual property
- You retain all rights to the creatives, copy, brand assets and other content you upload or create in the Service.
- We retain all rights to the Ad Lab software, designs, logos, text, code and AI models. You receive a limited, non-exclusive, non-transferable licence to use the Service during your subscription.
- Feedback you provide may be used to improve the Service without obligation or compensation.
7. Confidentiality and data ownership
We treat your company data as confidential. We do not sell your advertising data and we do not use it to train third-party foundation models beyond what is required to return a response to your own request.
You control the Meta, Slack and AI provider connections you enable. Disconnecting a service revokes our access tokens, but does not delete data already stored inside the Service unless you request deletion.
8. Third-party services
The Service integrates with third parties such as Meta Platforms, Inc. (Meta Ads, Business Manager, Pages, Instagram), Slack Technologies and AI model providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for changes, outages or restrictions imposed by third parties.
9. Termination
You may delete your account at any time from the settings page or by emailing westerbydigital@gmail.com. Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes such as billing records and audit logs.
10. Disclaimers and limitation of liability
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not liable for any indirect, incidental, special, consequential or punitive damages, including lost profits or lost data, arising out of or related to your use of the Service. Our aggregate liability is limited to the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Westerby Digital and its directors, employees and affiliates from any claim, loss or expense arising from your use of the Service, your content, your breach of these Terms, or your violation of any third-party rights.
12. Governing law and disputes
These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles. Any dispute shall be resolved in the courts of Copenhagen, Denmark.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the Service or by email, and the “last updated” date above will change. Continued use of the Service after changes constitutes acceptance.
14. Contact
Questions about these Terms? Email westerbydigital@gmail.com.